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Home Terms of Use

Terms of Use

Please read these terms carefully before using our website or services provided by Calleaseuk Ltd.

Calleaseuk Ltd 128 City Road, London, EC1V 2NX Subject to change without notice
Contents
1

Agreement to Terms

By accessing or using the website and services provided by Calleaseuk Ltd, you agree to comply with these Terms of Use along with our Privacy Policy.

If you do not agree with these terms, you should not use the website or services. Continued use of this website indicates your acceptance.

Important Points
  • Use of this website indicates acceptance of these terms.
  • If you do not agree with these terms, you should not use the website or services.
  • These terms apply to all pages, websites, and premium rate services operated by Calleaseuk Ltd.
2

Company Information

Calleaseuk Ltd is a company registered in England and Wales, offering an Information, Connection and Signposting Service (ICSS) through its website and premium rate telephone services.

Contact Information
Registered Address 128 City Road, London, United Kingdom, EC1V 2NX
Support Available through our website support page
Regulatory Framework Services operate in accordance with the regulations set by Ofcom
3

Our Service

Calleaseuk Ltd provides a service designed to help users obtain official customer service contact numbers for UK organisations quickly and conveniently.

Service Overview
  • Users can access publicly available customer support contact information.
  • Requested contact numbers are clearly provided during the call.
  • Calls are not directly connected to the organisation.
  • The service operates independently from the organisations listed on the website.
SMS Information

If you call from a mobile device and your number is not withheld, you may receive a free SMS containing the same contact number for convenience. This SMS is service-related only and is not used for marketing purposes.

4

Usage Requirements

To use this service, users must meet the following conditions:

  • You must be 18 years of age or older.
  • You must have the bill payer's permission before using the service.
  • Charges apply when calling premium rate numbers.
  • Users should carefully review pricing information before proceeding.
Additional Notice

Premium rate numbers displayed on the website may change at any time. Users should avoid storing or reusing numbers for future enquiries.

5

Pricing

The cost of each call is clearly displayed on the relevant page before proceeding.

Typical Charges
One-time service charge per call
£6.00
Access Charge (telecom provider)
Varies by provider

For accurate Access Charge details, users should contact their telecom provider directly.

6

Support & Complaints

If you experience any issues or concerns regarding the service, you may contact our support team through the website.

Support Information
  • We aim to respond within 3–5 working days.
  • Complaints may be escalated to Ofcom if necessary.

Need Help?

Our support team is available to assist you with any queries or concerns.

Call Our Support Team: 0344 823 4088

Response within 3–5 working days

7

Service Limitations

Please note the following important limitations regarding our service:

  • We provide contact information only.
  • We do not connect calls directly to organisations.
  • Information may change without notice.
  • We cannot guarantee that all information remains fully updated at all times.
  • We are not responsible for updates or changes made by third-party organisations.

Users are encouraged to independently verify information where necessary.

8

Changes to These Terms

Calleaseuk Ltd may update these Terms of Use at any time without prior notice.

Important Notice
  • Updated terms will be published on this page.
  • Changes become effective immediately after publication.
  • Continued use of the website or services indicates acceptance of any updated terms.

We recommend reviewing these Terms of Use periodically to stay informed of any updates. Your continued use of the service constitutes your agreement to the most current version.