Get in touch
Talk to a person,
Talk to a person,
not a ticket queue.
Whether you're listing a business, chasing a Premium invoice, or reporting a number that no longer rings — this goes to a real inbox we read every day.
Send us a message
We reply within one working day, usually sooner.
Registered office
Post, not deliveries — we're not staffed for drop-ins.
Northfield Directories Ltd
14 Wren Court
Bristol, BS1 4ST
United Kingdom
14 Wren Court
Bristol, BS1 4ST
United Kingdom
Support hours
Monday – Friday9:00 – 17:00
Saturday10:00 – 13:00
SundayClosed
Before you write in
A few quick answers
How fast does my listing go live?
Usually within 10 minutes of us reaching your number to verify it — most calls happen the same working day.
Can I edit my listing later?
Yes, any time, from your account. Changes to your number trigger a fresh verification call.
How do I cancel Premium?
From your account under Billing, or email us — either stops the next renewal, no phone call required.
Found a wrong number in the directory?
Use the "Report a wrong number" reason above. We re-verify and remove it if it doesn't check out.